Terms & Conditions
Last updated: October 13, 2026
Welcome to Growth Matchmaker. By accessing or using our platform, website, services, or related features, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using the platform.
1. About Growth Matchmaker
Growth Matchmaker is a B2B SaaS platform that provides software tools to help businesses discover relevant agencies, freelancers, and service providers, and to help service providers discover relevant business opportunities, through an intelligent matching system. Businesses can post service requirements free of charge, and registered service providers may pay a one-time access fee to unlock the opportunities they choose.
2. Acceptance of Terms
By accessing or using Growth Matchmaker, you confirm that:
- You are legally eligible to enter into agreements
- The information you provide is accurate and truthful
- You agree to follow these Terms & Conditions and all applicable laws
If you do not agree with these terms, please do not use the platform.
3. User Accounts
To access certain features, users are required to create an account. You are responsible for:
- Maintaining account confidentiality
- Securing login credentials
- All activity under your account
Growth Matchmaker reserves the right to suspend or terminate accounts that violate platform policies.
4A. Requirement Visibility & Paid Access
By registering on Growth Matchmaker and submitting a business requirement, you acknowledge and agree that the information necessary for service providers to evaluate and respond to your requirement — including business details, contact information, and project requirements — becomes visible to verified service providers through the platform's pay-per-access tools, for the purpose of business discovery and matching.
You further agree that Growth Matchmaker provides verified service providers with paid, per-opportunity access to view and respond to your requirement until it is marked "Solved" or "Closed" by you or removed from active circulation by the platform.
Once a requirement is closed:
- Visibility to new providers stops immediately
- No new providers can access the requirement
- Business contact details may no longer be shared with additional providers
Growth Matchmaker only makes requirements visible to relevant matching providers as part of its intelligent matching and discovery platform.
4B. Business Requirements
Businesses may submit service requirements through the platform. By submitting a requirement, you agree that:
- The information provided is genuine and accurate
- You have legitimate intent to hire or engage services
- You will not post misleading, illegal, or fraudulent requirements
Growth Matchmaker may remove or reject requirements that violate platform standards.
5. Paid Access to Opportunities
Service providers may pay a one-time access fee to unlock individual business requirements matching their profile. Important points:
- Access pricing may vary based on match quality
- Access is granted only after successful payment
- Platform access is intended for professional business communication only
- Availability may be limited per opportunity and by match tier
Growth Matchmaker is a software and discovery platform and does not guarantee project conversion, client closure, or business outcomes.
6. Payments & Access Fees
All payments made on the platform are processed securely through third-party payment providers, for access fees. Unless otherwise stated:
- Payments made for platform access are non-refundable once access is activated
- Refunds are not guaranteed after platform access has been granted
- Pricing, discounts, and availability may change without prior notice
In exceptional situations, refund requests may be reviewed at the platform's discretion. Please refer to our Refund & Cancellation Policy for full details.
7. Platform Rules & Restrictions
Users agree not to:
- Share false information
- Use the platform for spam or mass solicitation
- Copy, scrape, resell, or redistribute platform content or requirement information outside its intended business communication purpose
- Misuse information accessed through the platform
- Attempt unauthorized access to the platform
- Violate any applicable laws or regulations
Violation may result in account suspension or permanent removal.
8. Verification & Trust Systems
Growth Matchmaker may use:
- Mobile OTP verification
- Email verification
- Manual review processes
- Optional business verification systems
However, we do not guarantee the identity, intent, or reliability of every user on the platform. Users are encouraged to conduct their own due diligence before entering into business agreements.
9. Intellectual Property
All platform content including branding, logos, website design, matching systems, text, graphics, software, and platform workflows are the intellectual property of Growth Matchmaker unless otherwise stated. Unauthorized copying or reproduction is prohibited.
10. Limitation of Liability
Growth Matchmaker acts as a software and discovery platform only. We are not responsible for:
- Business disputes between users
- Service quality or project outcomes
- Payment disagreements or client-provider relationships
- Losses arising from platform usage
Users engage with each other at their own discretion and responsibility.
11. Account Suspension & Termination
We reserve the right to:
- Suspend accounts
- Remove requirements
- Restrict platform access
- Terminate users
This applies if any activity violates these Terms, platform policies, or creates risk to the platform.
12. Privacy
Your use of the platform is also governed by our Privacy Policy. By using Growth Matchmaker, you agree to the collection and use of information in accordance with our privacy practices.
13. Changes to Terms
Growth Matchmaker may update or modify these Terms & Conditions at any time. Updated terms become effective once published on the platform. Continued use of the platform after updates indicates acceptance of revised terms.
14. Governing Law & Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with the use of Growth Matchmaker shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.
15. Contact Us
For questions regarding these Terms & Conditions, you may contact us at support@growthmatchmaker.com or visit our Contact page.